The rules
TERMS & CONDITIONS
ACCEPTANCE OF TERMS
By using this website or placing an order, you agree to these Terms & Conditions and to our other posted policies.
ELIGIBILITY TO PURCHASE
You must have the legal capacity to enter into a purchase transaction, or appropriate authorization to do so.
CUSTOMER ACCOUNTS
You are responsible for maintaining the confidentiality of your account credentials and for activity performed through your account.
PRODUCTS
Hard 2 Please makes reasonable efforts to display product descriptions, images, prices, and details accurately.
PRODUCT IMAGES AND COLORS
Colors and appearance may vary slightly depending on device display settings, lighting, photography, and product production differences.
PRICING
Prices are displayed on the website and may change without notice before an order is placed.
PAYMENTS
Payment is required through the payment methods available at checkout. Transactions may be processed through Shopify and/or its supported payment providers.
ORDER ACCEPTANCE
Submitting an order does not necessarily mean the order has been finally accepted until payment and order processing requirements are satisfied.
Hard 2 Please may cancel or refuse an order where reasonably necessary, including situations involving suspected fraud, payment issues, pricing errors, product availability, or other legitimate business reasons.
ORDER CHANGES & CANCELLATIONS
Change and cancellation requests are governed by our Shipping & Returns Policy. Requests should be submitted within 12 hours of placing your order, and cannot be guaranteed if processing has already begun.
SHIPPING
Please see our Shipping & Returns page for current shipping terms.
RETURNS & REFUNDS
Returns and refunds are governed by our Shipping & Returns Policy. These Terms do not create broader return rights than that policy provides.
INTELLECTUAL PROPERTY
Website branding, logos, graphics, designs, text, and original site content are owned by Hard 2 Please or used with appropriate rights, and may not be copied or commercially exploited without permission.
PROHIBITED USE
You may not misuse the website, including through:
- fraud
- unauthorized access
- interference with site security
- malicious code
- scraping or automated misuse where prohibited
- infringement of intellectual property
- unlawful activity
WEBSITE AVAILABILITY AND ERRORS
Hard 2 Please may correct errors, update information, modify content, or temporarily interrupt website availability.
LIMITATION OF LIABILITY
To the extent permitted by applicable law, Hard 2 Please is not responsible for indirect, incidental, or consequential losses resulting from use of the website or products. Nothing in these Terms attempts to waive rights that cannot legally be waived.
THIRD-PARTY SERVICES
The website may use third-party services such as Shopify, payment providers, shipping carriers, and other technology providers. Use of those services may also be subject to their terms.
CHANGES TO TERMS
These Terms may be updated periodically. The version posted on this website is the current version.
CONTACT
For questions about these Terms, please reach out through our Contact page.