Your data
PRIVACY POLICY
This Privacy Policy explains how Hard 2 Please handles information collected through our website.
INFORMATION WE COLLECT
Hard 2 Please may collect information you provide when you create an account, place an order, submit a Contact form, join our email list, or otherwise interact with the website.
This may include:
- name
- email address
- shipping address
- billing-related information
- order details
- account information
- Contact form messages
- website usage information
CUSTOMER ACCOUNTS
Account information may be used to provide login access, order history, account management, and other customer-account functionality.
ORDERS AND SHIPPING
Customer information may be used to process orders, provide shipping information, send order-related communications, and provide customer support.
PAYMENT INFORMATION
Payment information may be processed by third-party payment providers, such as Shopify and/or the payment provider configured through Shopify. Hard 2 Please does not store full payment card information.
HOW INFORMATION IS USED
Information may be used for purposes including:
- processing purchases
- maintaining customer accounts
- providing customer support
- sending transactional communications
- preventing fraud or abuse
- improving website functionality
- complying with legal obligations
- sending marketing communications when you choose to subscribe
SERVICE PROVIDERS
Information may be shared with service providers only as reasonably necessary to operate our business and website, including payments, shipping, analytics, communications, and customer support.
COOKIES AND WEBSITE TECHNOLOGY
The website may use cookies and similar technologies for functionality, analytics, preferences, and security.
EMAIL MARKETING
Customers who voluntarily subscribe may receive marketing emails and can unsubscribe from future marketing communications at any time.
DATA SECURITY
We use reasonable administrative, technical, and organizational measures to protect personal information. No online system can guarantee absolute security.
CUSTOMER PRIVACY RIGHTS
You may contact Hard 2 Please regarding applicable requests involving your personal information, subject to applicable law.
DATA RETENTION
Information may be retained for as long as reasonably necessary for orders, accounts, legal obligations, fraud prevention, support, and business records.
THIRD-PARTY SERVICES
Third-party services such as Shopify, payment processors, shipping carriers, analytics providers, and other operational providers may process information under their own privacy practices.
CHANGES TO THIS PRIVACY POLICY
This policy may be updated periodically. The current version will always be posted on this website.
CONTACT
For privacy-related questions, please reach out through our Contact page.